Excellence Always: the Cruise

Tom is speaking today to NARTA/National Associated Retail Traders of Australia. NARTA supports/supplies the other-than-big-box retailers in Australia and New Zealand. The feisty independents will soon confront the likes of Costco and Best Buy. (In a first, Tom is speaking aboard ship—the Seabourn Spirit—en route from Dubrovnik, Croatia to Venice.)

Download the PPT slides.

Shelley Dolley posted this today, in Tom's Slides.
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Recent Books from our Cool Friends

Tom's great friends and former partners, Jim Kouzes and Barry Posner, have a new book out called The Truth About Leadership: The No-Fads, Heart of the Matter Facts You Need to Know. They've devoted their lives to leadership, so this is one you won't want to miss.

Bob Sutton has a new book coming out in September called Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst. Not only that, according to Bob, "we just put together a quiz that people can use to help determine of their boss is good or bad—and whether he or she lives in a fool's paradise."

Don Tapscott also has a book coming out in September called MacroWikinomics: Rebooting Business and the World.

David Meerman Scott's new book is Marketing Lessons from the Grateful Dead:What Every Business Can Learn from the Most Iconic Band in History. Tom has quoted Jerry Garcia for years and wholly subscribes to the "give lots away for free" aspect of their marketing philosophy.

Sally Helgesen has a new book out called The Female Vision: Women's Real Power at Work.

If there's a single person we'd recommend you listen to about social media, it's Chris Brogan. Thankfully, he published a handbook this year called Social Media 101: Tactics and Tips to Develop Your Business Online.

And someone who never ceases to surprise us with revelations about human behavior, Dan Ariely, has a new book called The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home.

This doesn't fit precisely within the theme of this post, but we want to point you to an excellent resource. Our good friends and colleagues Robert Thompson and Mike Neiss have started a series of podcasts that they cleverly call Thought Grenades. Have a listen.

Shelley Dolley posted this yesterday, in Announcements | Cool Friends.
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The Little BIG Things
Synopsis Series, Introduction

Tom is simply determined to get the content of The Little BIG Things:163 Ways to Pursue Excellence in front of as many people in as many ways as is humanly possible. Most recently, he has written a new, abbreviated version of the book. It includes new material, but has been compressed in a way that features the main idea of each of the 163 sections, while mostly omitting the "How tos" and supporting case examples. While we think the lengthier version of the material—with its pragmatic calls to action—is the ideal way to absorb the content, we are also delighted to offer up the nuggets from each of the 163 bits. Moreover, since In Search of Excellence in 1982, and especially at tompeters.com in the last six years, the goal is to give away as much material as we can in order to engage you with the ideas that have animated Tom in his writing and thousands of speeches. Of course, we hope this "edition" will spur you to buy a zillion copies of the hardcover edition of the book—but we'll gladly accept your interest in these ideas in any way, shape or form.

Download the introduction to the synopsis format of The Little BIG Things, wherein Tom describes exactly why he wanted to produce this version of the content. We'll be posting around two sections each week, starting next week. Find out more about The Little BIG Things here. We also have related videos, an audio version read by Tom, and apps.

Shelley Dolley posted this on 08/30, in Announcements.
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New Audio: Tom Reads The Little BIG Things

This week's additions to the audio files on the book page are in the section titled "CUSTOMERS":

#72. It's 11 A.M.- Have You Called a Customer Today?

#73. There's Nothing But Nothing Better Than an Angry Customer.

#74. What We Have Here Is a Failure to Overcommunicate.

Collect them all, and when we're finished, you'll have an audio version of the entire book.

Abbey Bishop posted this on 08/30, in General.
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Little BIG Video #37
Excellence:
MBWA

In video number 37 from The Little BIG Things Video Series, Tom recounts how he discovered the term MBWA, Managing By Wandering Around, in the late seventies, and argues for you to practice it.

You can find the video in the right column of the front page of tompeters.com or you can watch the video on YouTube. [Time: 2 minutes, 23 seconds] You can also download a PDF transcript of the video's content: Excellence: MBWA.

Shelley Dolley posted this on 08/25, in Excellence.
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FT Kindness Column

Tom wrote a column for the Financial Times called "Kindness can be the hardest word." You can find it here (free registration required).

Shelley Dolley posted this on 08/24, in Announcements.
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HSM/Sao Paulo

Tom is in Sao Paulo with his old pals (especially Jose Salibi Neto) at HSM. This is about year 25! At "Forum HSM De Estrategia" he has a morning general session. Then a private company session in the afternoon. His fellow provocateurs include Michael Porter and Renee Mauborgne—Tom, the "execution dude" and two great strategists. Fun for all, presumably.

Download the slides:
General Session
Private Session

Shelley Dolley posted this on 08/24, in Announcements | Tom's Slides.
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PowerPoint "Stuff"

As I prepare for a series of presentations, I'm bringing together my new slides. Many are derived from Blog posts. I decided to share the set with you—you'll find it here.

Enjoy!

Tom Peters posted this on 08/20, in Tom's Slides.
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New Audio: Tom Reads The Little BIG Things

This week's additions to the audio files on the book page are in the section titled "No":
#70. "To-Don'ts" Are More Important Than "To-Dos."
#71. Some Things Worth Doing Are Worth Doing Not Particularly Well.

Collect them all, and when we're finished, you'll have an audio version of the entire book.

Abbey Bishop posted this on 08/20, in General.
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Little BIG Video #36
Brand You:
Engage Your Brain

In video number 36 from The Little BIG Things Video Series, Tom uses an example from Cool Friend Dan Coyle's The Talent Code to show how much more effective you are when you're engaged with what you're doing. Sounds simple, but the example provides an argument for adding challenges to your work.

You can find the video in the right column here at tompeters.com or you can watch the video on YouTube. [Time: 2 minutes, 23 seconds] You can also download a PDF transcript of the video's content: Brand You: Engage Your Brain.

Shelley Dolley posted this on 08/19, in Brand You.
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