Visited the world headquarters of American Express yesterday and heard a great quote credited to the company's former CEO Harvey Golub on how companies with a rich history and long traditions can stay innovative:
Don't let your grooves become ruts.
I love this quote just a tad more than Golub's advice that we grow by working "at the margins of [our] ignorance."
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.