C.K. Prahalad and Venkat Ramaswamy write in their provocative book, The Future of Competition, "Thus, the paradox of the twenty-first-century economy: Consumers have more choices that yield less satisfaction. Top management has more strategic options that yield less value." Paradox resolved: Fewer, significantly better, choices.
What do you think?
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.