Tom has updated two special presentations. After his event at The Met School, he had to add them to his list of excellent orgs for 2004: "X04: Excellence Found". And he looked again at his Thirty-Three Professional Service Firm Marks of Excellence: "PSF33". So, new versions are available, through the links in this blog, or from our special presentations page, where you might find others that catch your attention.
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.