Speaking of "value added" ... check out Home Depot's Website. The "big box" "retailer" now offers a staggering—and rapidly growing—array of home services. Having moved well along in its Management Systems and Store Refurbishment Revolutions, CEO Bob Nardelli is now vigorously turning to a value-added-through-services strategy that may eventually make the Orange Box the #1 "retailer" in the world—yes, surpassing Wal*Mart. (HD is already #2.)
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.