As an alumnus, I received an email from McKinsey about its response to the SEAsian tragedy. I read it, nodded, and cast it aside. (But did not "delete" for some unknown reason.) I returned to it a few hours later—and was moved to send McKinsey's managing partner an email. I said that the response was "perfectly adequate," but I added that business has a tawdry rep these days and that McKinsey is the premier Counselors to Top Management ... so, I chided, I saw it as a missed opportunity that McKinsey's response failed to "make me gasp by its audacity."
No surprise, I got no response from McKinsey's top dog. But I also copied my old McK pal & In Search of Excellence coauthor, Bob Waterman—who offered his hearty support. (Thanks, as always, Bob.)
Forget McKinsey (never a bad idea). The Bigger Point—see the above also—is that our "responses" to tragedy & opportunity alike ought to aim to "make people gasp" at their audacity. Agree?
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.