"Experience-To-Die-For!" or Bust!
Does your "service offering"—no matter what your environment or "degree of empowerment"—match the Whole Foods-Apple Commerce "DD [Dramatic Difference] Experience Standard"?
Please discuss today with a friend the parameters of your "experience provided." Please take one baby-step tomorrow to improve your "experience provided." Repeat ... FOREVER.
(Oh yes ... and use the term DRAMATIC DIFFERENCE. P-L-E-A-S-E!)
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.