Comments

"Software that helps us suck good shit from other software and figure stuff out."

What a great definition of business intelligence!

Posted by Andrea at February 9, 2005 12:23 PM

Miracles indeed - I believe like you do - I navigated a promotion from D.C. to Albuquerque.

Posted by John at February 9, 2005 12:28 PM

eh ?? How the heck is IECM platforms going to change the world Tom ?? IECM have been a round for quite some time.. they are not new technologies.. Yes hummingbird is a "new wannabe mini-me-GE" type of culture..no wonder they "using said tools for mere "continuous improvement," -- then they don't get it !! Yes, so true..THEY DONT GET IT !! However, IECM's does not change they way World is going to be. Period.. Its people who change the world .. !!

Posted by /pd at February 9, 2005 12:44 PM

well, i believe corporations need to invest more in usability and the content rather than on tools to manage content. CMS is becoming a comodity, so no much need to focus on it. Marketing first. The message you want to communicate.

See how microsoft is investing in content indexing and delivering searching tools that will probably be integrated in the new Windows version. though in this market "MSN search" is not a lovemark as "google". It's an intresting situation. I believe if MS will eat Google, than it will any market it is intrested in...

E-mail? It's just a form of communication and I hope IT evolution will eliminate this inefficiency. Though I'm yet 25, I hope I will see an email-free world (just as my parents did... :) ).

We send more but everytime recieve less... Is this a world of communication?

Posted by mantautas at February 9, 2005 5:44 PM

pd & mantautas, I get your points. But the tech world continues to F*** U* big time by confusing mature technology with implemented technology. We are still a million miles from "simple" implementation of IECM ... gettin' everything hooked up to everything else & readily accessible. If that isn't so, explain Google's share price!

Posted by tom peters at February 10, 2005 1:51 PM

Tom, It's great to find out you're a closet CIO! I knew it all along.

As a CIO, I LOVE what Hummingbird is doing. It is an innovative tool. That's where we come in. Cool IT people take innovative tools and do innovative SH&T in their organizations. Hummingbird knows database and tools and stuff. We know our organization and the strategic objectives of our companies. It is the job of us IT guys to take the ball and RUN, RUN, RUN. Buying Hummingbird products doesn't make you cool. Using their products to build Business Intellegence that gives your company a competitive edge, helps you meet your customers needs and improves effiency (shortens OODA loops), now THAT's COOL!

Posted by Dave Holland at February 10, 2005 2:43 PM

Thanks, Dave. As I prepared for Hummingbird, I realized I really was a frustrated CIO! (Hey, did you check out my Indiana Heart Hospital blog; I think it/they are the real thing!!!)

Posted by tom peters at February 10, 2005 3:12 PM

Yes, I copied it into an email, along with the other about GET DIGITAL, DAMN IT! and sent it to the entire executive team of our hospital. Fortunately most of them already get it. We have a Dr. from London, England here today checking out our new wireless PDA system.

Thanks for the ammo!

Posted by Dave Holland at February 10, 2005 3:20 PM

My name is Paul and I'm recovering IT Director. I was constantly amazed at how often I had to fight for the right to make technology empowering for people. It was a good fight though, and most of the time, I won.

It is so easy to see technology as a control/cost savings device. That's a cop out. CIOs and CEOs that get it need to realize that tech puts power in the hands of the people who can wield it best, and they need to let the chips fall where they may. That is how innovation occurs. That is how revolutions start.

It sounds like the folks at Hummingbird want to get it, and provide a toolbox that could end up empowering legions of business folk. Kudos to them.

Posted by Paul Davidson at February 10, 2005 3:54 PM

It’s time the technology world started to look at their work as asset development. Integrated Enterprise Content Management equals Enterprise Asset Management. Technology organizations are just staring to look at themselves as asset managers versus asset creators. Why is it that we spend ump-teen millions on physical asset management and almost zero on soft-asset management? The concepts of reuse and governance are still not addressed on the front-end of most enterprises.

Posted by RTodd at February 10, 2005 3:59 PM

Great quote Tom - I love this debate about what is reality. buy viagra generic online australia

One of my personal mission statements is 'perception is everything'

Thousands of patients in mental institutions round the world are told that 'the person' they see following them is not real - they are told 'you are ill - there is no one there'

I had the great honour - yes it was an honour - to work in mental health services for part of my career in healthcare management over here in UK.

I was line manager of a brilliant young male nurse who started to 'agree' with one patient who for many years had believed someone was chasing him with a knife. The system had told him he was seeing things and he was ill.

The nurse's philisophy was simple - 'You must start from where people are - NOT where YOU believe they are'

My point? - what the patient sees IS HIS REALITY - it is unhelpful and non-productive to disagree with that perception.

The good news is that young nurse went on to become a Chief Executive in healthcare over here in the UK and is still rattling cages.

I am so proud to have been a small part of of his development.

I also love the quote "Quality is in the eye of the beholder"

Regards from over the pond

Trevor

Posted by Trevor Gay at February 13, 2005 8:41 PM

Trevor, you must have read the classic (U.S.) psych article, "On Being Sane in Insane Places." Bob Rosenhan (??), a great friend of a deceased frind of mine, was the author. If you haven't read it, let me know and I'll search for the exact citation.

Posted by tom peters at February 13, 2005 10:18 PM

Tom, thank you. I was part of the audience in Miami and I can tell you that IT people need speeches like yours to close the gap between software bites and reality !

On a personal note I am true believer that technology is always only part of the equation ... if you cannot produce culture and/or behavioural change, then technology by itself will be seen as innecessary and may even slow down processes as oppose to improve them.

Posted by diego o at February 14, 2005 9:53 PM