I made a presentation to Avaya customers yesterday. (In case you don't know, Avaya is a spinoff of a spinoff—ATT/Western Electric to Lucent to Avaya. I've touched it up a little bit and re-titled it "Base Case." Give it a try!
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.