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Last Week's Harvest
I've turned two of last week's seminars into Special Presentations. Sunday the 16th I spoke to eCustomerServiceWorld in Orlando—the result is a CustX (Customer Excellence) Special Presentation. As just mentioned above, I spoke to Small & Medium Enterprise Execs in Bologna on Friday—the byproduct is an SME Special Presentation.
Again: All yours!
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Comments
Hi Tom, I was in Bologna and you was great! I think the section of your slides entitled "Give us new chiefs!" is really a must and should be displaied in billboards all over the place!
Posted by Davide Zucchetti at October 24, 2005 12:30 PM
Thanks, Davide. My only regret, other than not being born Italian, is that I had so little time in Bologna.
Posted by tom peters at October 24, 2005 6:08 PM
Hi Tom...I'm the Italian that introduced you at the eCustomerServiceWorld event. We'd be happy to make you an honorary "one of us." You've got the passion and the arm wave down! :) Looking forward to discussing more "Buster Brown" and possibly a little about my book (Chief Customer Officer) when you've got a breather.
Jeanne (Lombardo) Bliss
Posted by Jeanne Bliss at November 2, 2005 4:02 PM