This banner, in Chinese, hangs in each room of the Hua Xin Li Dress Co., Ltd., amidst the Rongcheng Industry Zone, 100 miles from Beijing:
"THE CUSTOMER IS GOD AND THE MARKET DECIDES EVERYTHING"
(I think GM ought to order a few of these—we know the price would be right—for its Detroit HQ.)
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.