HSM's World Business Forum is in Milan today, and Tom sent us the flower stall picture to complement his photo of La Scala above. Nice. If you would like to download the slides, you can do so here:
HSM World Business Forum, Milan, Italy
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.