Do Me The Honor of a "PSF" Discussion!
At least, try "the PSF idea" on for size:
What is a "PSF"?
Are we (department?) a "PSF"?
Do we ("department"?) truly do WWPF—Work Worth Paying For?
Do we have ...
To spur discussion you'll find two attached documents. First is the core, bare-bones "50 List" from my 1999 book, The Professional Service Firm50: Fifty Ways to Transform Your "Department" into a Professional Service Firm Whose Trademarks Are Passion and Innovation.
You will also find my "PSF35" list from Part 3 of the current Master Presentation.
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.