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100 Ways to Succeed #155:
Improve Your Business!
Become a Better Person!
Master the Art of Apology!
Study apology!
(Study = Become a serious student thereof!)
Treat apology as a "practice" (that's Kador's advice—and I concur)!
Practice!
Acknowledge that this "practice" can become one of a small handful of "strategic competencies"!
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Comments
Apologizing shows the capability of looking at one´s own mistake - this removes the most common obstacle for cooperation.
It´s as if you say: look! I make mistakes, and I also want to correct them.
It´s also strangely anti darwinian...
Posted by gerson barbosa at April 23, 2009 7:12 AM