Author of Retail Superstars: Inside the 25 Best Independent Stores In America, new Cool Friend George Whalin points us to the most remarkable places to shop in this country. Each has its own fascinating story, which Whalin details in the book. In his interview with Erik, he also recounts a story about George Harrison, a stolen guitar, and a Federale in Guadalajara. George Whalin is the founder of Retail Management Consultants, which provides business-building services to retail companies and industry suppliers all across North America. He has worked with companies in every area of retailing from single-store merchants to leading national chains, as well as retail trade associations, franchise organizations, and some of the world's best-known consumer products manufacturers, distributors, and suppliers. You can see what Tom said about Whalin's book in a blog post titled "Guarantee!," or learn more at his Retailer Blog. We welcome George to our group of Cool Friends.
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.