Little BIG Things Ways to Pursue Excellence #167: Become a Student of "Helping." Become a "Professional" Helper.
"Helping" is NOT (!!!) a "seat of the pants" activity.
Study it.
Practice it.
Master it.
Tom Peters posted this on 03/24/10.
Comments
Amen! Recently, a valet parking attendant hammered this home for me.
"How may I help you beyond retrieving your car, today?" And he wasn't looking for a tip; he's simply a practitioner of help. Excellent!
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
Comments
Amen! Recently, a valet parking attendant hammered this home for me.
"How may I help you beyond retrieving your car, today?" And he wasn't looking for a tip; he's simply a practitioner of help. Excellent!
Posted by aaron at March 24, 2010 2:25 PM