In this latest video in The Little BIG Things series, Tom gives his definition of excellent organizations. He says that they should be "no less than cathedrals."
You can watch the video here. [Time: 2 minutes, 17 seconds]
[Or, get a PDF transcript of the video's content: Organizations as Cathedrals.]
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.