In video number 41 from The Little BIG Things Video Series, Tom encourages us to become students of apology. He says, "Learning how to apologize effectively is the real essence of strategic strength."
You can find the video in the right column of the front page of tompeters.com or you can watch the video on YouTube. [Time: 3 minutes, 2 seconds] You can also download a PDF transcript of the video's content: Leadership: The Power of Apology.
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.