Here's video number 56 from The Little BIG Things Video Series. Lousy cross-functional communication is often listed as issue number one within organizations. Tom says cross-functional excellence boils down to one main variable. And it's extraordinarily simple. Watch the video to find out what it is.
You can find the video in the right column of the front page of tompeters.com or you can watch the video on YouTube. [Time: 2 minutes, 56 seconds] You can also download a PDF transcript of the video's content: Excellence: Cross-Functional Communication.
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.