In response to a Tweet, I summarized In Search of Excellence—and thence the last 30 years of my professional life—in less than 140 characters.
In Search of Excellence basics in 127 characters including quotation marks and spaces:
"Cherish your people, cuddle your customers, wander around, 'try it' beats 'talk about it,' pursue excellence, tell the truth."
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.