The Little BIG Things video series at YouTube continues today with a reminder from Tom about what's really important to your business. It's the people. We think this is a great message for the holiday season. What have you done for your people at this time of year?
You can find the video in the right-hand column of our front page, or watch it here (time: 2 minutes 45 seconds). Also, you can get a PDF transcript of the video's content: Service: Invest in Your People.
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.