I argue here that acknowledgement is the most powerful word in the English language—and surely the boss's language. Peope crave being acknowledged as here on earth—and, alas, such acknowledgement is ever so rare in the workplace. At any rate, you'll find 4,234 words on the topic in the pdf below. (I know it's the height of arrogance, but I think it's as good as anything I've produced in a while.)
Acknowledgement! (Download the pdf)
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.