This most recent new PPT from Tom gives his ideas on the priorities of managers. He makes a strong case for the importance of: first-line supervisors, hiring, evaluations, listening, and developing your people. Take a look:
In addition, he's added more thoughts to his current Master Presentation. You can get the update here:
Before blogging became all the rage, Tom was posting book reviews and Observations (essentially early blog posts) to this site. You can find the archives below.
What we're talking about
on the front page.