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<title>The Tom Peters Weblog: News</title>
<link>http://www.tompeters.com/news</link>
<description>Dispatches from the New World of Work</description>
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<dc:date>2010-02-01T07:59:00-05:00</dc:date>
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<item>
<title>Scary!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011426.php?rss=1]]></link>
<description>Scariest start of an article award 2010, from yesterday&apos;s New York Times: &quot;China vaulted past competitors in Denmark, Germany, Spain...</description>
<guid isPermaLink="false">11426@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>Scariest start of an article award 2010, from yesterday's <a href="http://www.nytimes.com/2010/01/31/business/energy-environment/31renew.html" title="Read the article" target="_blank"><em>New York Times</em></a>:<br />
 <br />
"China vaulted past competitors in Denmark, Germany, Spain and the United States last year to become the world's largest maker of <a href="http://topics.nytimes.com/top/news/business/energy-environment/wind-power/index.html?inline=nyt-classifier" target="_blank">wind turbines</a>, and is poised to expand even further this year. China has also leapfrogged the West in the last two years to emerge as the world's largest manufacturer of solar panels. And the country is pushing equally hard to build nuclear reactors and the most efficient types of <a href="http://topics.nytimes.com/top/news/business/energy-environment/coal/index.html?inline=nyt-classifier" target="_blank">coal power plants</a>. These efforts to dominate renewable energy technologies raise the prospect that the West may someday trade its dependence on oil from the Mideast for a reliance on solar panels, wind turbines and other gear manufactured in China."</p>
Posted by Tom Peters | 
<a href="http://www.tompeters.com/cgi-bin/mt/mt-comments.cgi?entry_id=11426" title="Comment: Scary!">Comments?</a></p>]]></content:encoded>
<dc:date>2010-02-01T07:59:00-05:00</dc:date>
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<item>
<title>The Fortune Guy Is the One With the Problem</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011425.php?rss=1]]></link>
<description>There&apos;s a Fortune article on a Goldman guy who quit. (&quot;The Man Who Walked Away from Goldman Sachs,&quot; William Cohan,...</description>
<guid isPermaLink="false">11425@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>There's a <em>Fortune</em> article on a Goldman guy who quit. ("<a href="http://money.cnn.com/magazines/fortune/fortune_archive/2010/02/08/toc.html#Group1" title="Only the TOC is available online" target="_blank">The Man Who Walked Away from Goldman Sachs</a>," William Cohan, 0208.10.) The Goldman guy was worried about Goldman doing a header like Lehman. The <em>Fortune</em> guy wrote: ""If Goldman's stock went to zero as Lehman Brothers' had ... then Winkelried's decades of hard work would be vaporized in the blip of a Bloomberg screen."<br />
 <br />
What a horror. Namely, the fact that the <em>Fortune</em> guy could produce that sentence, presumably with no sense of irony.<br />
 <br />
Suppose my net worth was 100.000&#37; wiped out this morning. I would be unhappy. Very unhappy. <br />
 <br />
But ...<br />
 <br />
But if my net worth went to zero, the value of my last several decades of work would be precisely the same, for good or for ill, as it had been before the net worth tanked.</p>

<p>That is, my net worth and the usefulness (if any) of my work are not related except indirectly.<br />
 <br />
I think finance is absolutely a centerpiece of our economic well-being. Hence I trust that Mr. Winkelried has done work of value to my country and the world in his decades at Goldman Sachs. I assume, in fact, that there should be a multiplier&mdash;that is, the economic usefulness of Mr. Winkelried's work is a multiple of his compensation; he's hopefully been a "net contributor" to our collective well-being.<br />
 <br />
So it's sad that the <em>Fortune</em> guy would only imagine valuing Mr. Winkelried in terms of his net worth&mdash;and thence assigning no societal economic value to Mr. Winkelried's decades of 20-hour days.</p>

<p>I know nothing about Mr. Winkelried. But I think the <em>Fortune</em> guy has a whopper of a problem.</p>

<p>(This Post is from the Auckland airport, as I await a flight to Nelson.)</p>
Posted by Tom Peters | 
<a href="http://www.tompeters.com/cgi-bin/mt/mt-comments.cgi?entry_id=11425" title="Comment: The Fortune Guy Is the One With the Problem">Comments?</a></p>]]></content:encoded>
<dc:date>2010-01-28T15:22:32-05:00</dc:date>
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<item>
<title>Personal Responsibility </title>
<link><![CDATA[http://www.tompeters.com/dispatches/011405.php?rss=1]]></link>
<description>In today&apos;s Washington Post, David Ignacious concludes his article titled &quot;Two attacks highlight counterterrorism&apos;s bureaucratic bog&quot; with these lines:The late...</description>
<guid isPermaLink="false">11405@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>In today's <em>Washington Post</em>, David Ignacious concludes his article titled <a href="http://www.washingtonpost.com/wp-dyn/content/article/2010/01/05/AR2010010502986.html" target="_blank">"Two attacks highlight counterterrorism's bureaucratic bog"</a> with these lines:<blockquote>The late CIA Director William Casey insisted that employees read the management classic <em>In Search of Excellence</em> to encourage every officer to take personal responsibility for solving problems, rather than kicking them on to the next guy in line. CIA Director Leon Panetta should use these searing events to foster a culture of initiative and accountability at a CIA that wants to do the job&mdash;but that needs leadership and reform.</blockquote></p>

<p>Needless to say, Tom is extremely flattered to be mentioned.</p>

<p> </p>
Posted by Cathy Mosca | 
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<dc:date>2010-01-06T14:53:08-05:00</dc:date>
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<title>Wrapped Up on January 3</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011399.php?rss=1]]></link>
<description>The votes are in, and on the third day of the year I&apos;m ready to award the &quot;Quote of the...</description>
<guid isPermaLink="false">11399@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>The votes are in, and on the third day of the year I'm ready to award the "Quote of the Year Award 2010," yes, with 362 days to go. (360 at the time of this Post.)</p>

<p>It has long been my contention that, while there is surely such a thing as "towering competence," I nonetheless believe that the overwhelming majority of the Wall Street Geniuses are worth their weight in a lot less than gold&mdash;horse manure occurs as I gaze out my office window to my Tinmouth VT barnyard. </p>

<p>An excellent article by an excellent author marked the cover of the first 2010 issue of the <em>New York Times Magazine</em>; namely <a href="http://www.nytimes.com/2010/01/03/magazine/03Compensation-t.html?scp=1&sq=What%27s%20a%20Banker%20Really%20Worth&st=cse" target="_blank">"What's a Banker Really Worth,"</a> by Steven Brill. It is an excellent (and dense, lengthy) read, and by no means a hatchet job. </p>

<p>While the article is astonishingly balanced, the defendants keep failing to take the Fifth Amendment. One banker who spoke to Brill said, defending the need to continue sky-high compensation, and, additionally, not defer it:</p>

<p><em>"A lot of our folks have second and third homes and alimony payments and other obligations that require substantial current cash."</em></p>

<p>No, with a nod to Dave Barry, I'm not making this up.</p>

<p>The sentence not only takes the 2010 quote of the year award, but it also goes into the dictionary as Definition #1 of "They just don't get it."</p>

<p>Any further explanation or editorialization would be gratuitous.<br />
<p><br />
<p><br />
Repeat: <em>"A lot of our folks have second and third homes and alimony payments and other obligations that require substantial current cash."</em><br />
</p>
Posted by Tom Peters | 
</p>]]></content:encoded>
<dc:date>2010-01-05T14:30:05-05:00</dc:date>
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<item>
<title>Beware!Scalawags at &quot;Work&quot;!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011349.php?rss=1]]></link>
<description>Vermont&apos;s Attorney General just issued a mindblowing report: Over a three year period, charitable organizations that used professional fundraisers ended...</description>
<guid isPermaLink="false">11349@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>Vermont's Attorney General just<a href="http://www.rutlandherald.com/article/20091208/NEWS04/912080363/1004/NEWS03" title="Read the article" target="_blank"> issued a mindblowing report</a>: Over a three year period, charitable organizations that used professional fundraisers ended up getting only 32% to the take! Some $8.4 million was raised&mdash;and the pro fundraisers took home $5.7 million, or 68%. Just $2.7 million was left for the charitable work itself. </p>
Posted by Tom Peters | 
</p>]]></content:encoded>
<dc:date>2009-12-09T08:56:49-05:00</dc:date>
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<title>Some Unadulterated Good News for Americans!Market Share That Matters!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011341.php?rss=1]]></link>
<description><![CDATA[Little is more important to America's long-term future than its true #1 "service industry"&mdash;research universities. There are rankings and rankings...]]></description>
<guid isPermaLink="false">11341@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>Little is more important to America's long-term future than its true #1 "service industry"&mdash;research universities. There are rankings and rankings and rankings, and some are confusing as hell. Among the top 50, various polls give us, roughly, between 50% and 70%. (Add in the Europeans and Canada and the number is consistently at or above 90%.) In one poll, raw # of scientific papers, American universities took the top 24 slots. Given budget woes affecting the likes of the University of California, all of whose campuses are usually in the top 100, the situation is always precarious.<br />
 </p>
Posted by Tom Peters | 
</p>]]></content:encoded>
<dc:date>2009-11-26T10:00:46-05:00</dc:date>
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<item>
<title>How Dare You!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011325.php?rss=1]]></link>
<description>Writing in the 23 November issue of Fortune, Geoff Colvin let slip a phrase that made me physically ill. Namely,...</description>
<guid isPermaLink="false">11325@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>Writing in the 23 November issue of <a href="http://money.cnn.com/magazines/fortune/" title="Go to fortune.com" target="_blank"><em>Fortune</em></a>, Geoff Colvin let slip a phrase that made me physically ill. Namely, "<a href="http://money.cnn.com/2009/11/09/news/economy/recession_leadership.fortune/index.htm" title="Read the article" target="_blank">in the waning days of this recession ...</a>"<br />
 <br />
How dare you! <br />
 <br />
Yes, it does look like Goldman's bonuses, and those of many or most of their I-bank pals, will rebound&mdash;perhaps to more than 100&#37; of the pre-catastrophe levels. And, given their vaccination queue-jumping, we can expect that the Goldmanites will not have to miss Turkey Day because of the distraction of fever or swine flu aches and pains.</p>

<p>But there are "a few," perhaps unaware of the recession's "waning days," who, along with their families, are not approaching the holiday season with unmitigated self-satisfaction at the gains made since Turkey Day 2008.<br />
 <br />
Unemployment stats are awful.<br />
And they will surely get worse.<br />
The "jobs recovery" will doubtless take five years&mdash;or more.<br />
 <br />
Underemployment is widespread literally beyond measure.<br />
There are hours cutbacks, in many or most cases severe.<br />
And pay grade reductions.<br />
And employment temporarily saved by accepting slots three or four steps down the ladder.</p>

<p>Expectations have been truncated.<br />
Pensions have been severed, sometimes months from planned retirement.<br />
House payments are in arrears.<br />
Foreclosures still loom by the million.<br />
Home equity, the mainstay of the American nest-egg, has evaporated, and will not fully rebound even in the next eight or ten years.</p>

<p>And on.<br />
And on.<br />
(And on.)</p>

<p>I agree that it appears that the crisis of potential total-system meltdown that loomed at the edge of Thanksgiving Week 2008 seems to have been evaded. And I, while clipping a clothespin to the end of my nose, was among those who saw the massive financial sector bailouts as an absolute necessity. In fact, overall, and despite the horrifying deficit run up, I believe that the policy makers deserve a solid "B" grade for efforts during the last 13 months. </p>

<p>Nonetheless, millions upon millions upon more millions of my fellow Americans will approach Thanksgiving and Christmas not only traumatized, but with little light at the end of the tunnel.</p>

<p>I wish them well.<br />
And I offer them my humble prayers.</p>

<p>They surely do not need or deserve a self-appointed grandee at <em>Fortune</em> gleefully pontificating about the return of business as usual following our little rough patch.</p>

<p>How dare you, Mr. Colvin!</p>
Posted by Tom Peters | 
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<dc:date>2009-11-23T08:40:00-05:00</dc:date>
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<title>Change for Good, or Maybe Not???</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011187.php?rss=1]]></link>
<description>The Ernst &#38; Young ITEM Club report, published on 20th July, continues the gloomy economic tone. They forecast that the...</description>
<guid isPermaLink="false">11187@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>The <a href="http://www.ey.com/UK/en/Newsroom/News-releases/Item---09-07-20---ITEM-Club-Summer-2009-forecast" title="Read about it" target="_blank">Ernst &#38; Young ITEM Club report</a>, published on 20th July, continues the gloomy economic tone. They forecast that the coming recovery is going to be slow, and painful. It seems we all have several more years of "porridge" ahead of us. What has been playing on my mind is what the legacy of this period will be? I am wondering whether any of the traumas we are going through will result in lasting changes in behaviour?</p>

<p>Consumers are <a href="http://www.telegraph.co.uk/foodanddrink/4992308/50-ways-the-recession-is-changing-our-lives.html" title="See a Telegraph article" target="_blank">tightening their belts</a> in lots of ways: shopping more scrupulously, cooking more at home, taking up knitting, growing their own vegetables, being more careful of their energy usage, vacationing closer to home ... etc., etc. ... you fill in the gaps. All good eco-friendly stuff, some would say. Speaking personally, I have put off replacing my car for another year, and I'm planning a low-cost holiday in Barcelona this year by renting a small apartment and flying with a budget airline (NOT Ryanair)!</p>

<p>Employers, too, seem to be approaching this recession a bit differently. Many appear to have more of an eye to the impact their actions will have on employee morale than they have in previous recessions. We are seeing innovative ways to reduce employee costs without laying off as many workers as they might have in previous recessions, for example, by offering <a href="http://www.guardian.co.uk/money/2009/jul/11/career-break-volunteering" title="Read about it in the Guardian" target="_blank">career breaks</a> on reduced pay, or asking staff to <a href="http://www.dailyfinance.com/2009/02/27/can-a-four-day-workweek-help-fight-jobs-crisis/" title="Read about it" target="_blank">work reduced hours to preserve jobs</a>.</p>

<p>Many of these recession-driven strategies could be seen as positive ways to live our ongoing work and home lives. But, as anyone trying to lose weight or give up smoking will tell you, it's not the initial effort that matters, but whether you can make adaptations to your lifestyle so that you sustain a change for good&mdash;what engineers call "permanent set."</p>

<p>Is it too much to hope that some of the better new habits we are forming as consumers and employers will survive the recession? Which recession-driven habits do you hope will stay with us for good, and which will you be glad to leave behind?</p>
Posted by Madeleine McGrath | 
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<dc:date>2009-07-24T15:30:59-05:00</dc:date>
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<title>Remembering Walter Cronkite</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011184.php?rss=1]]></link>
<description>I remember growing up with Walter Cronkite. My family used to sit and listen attentively to what Mr Cronkite had...</description>
<guid isPermaLink="false">11184@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>I remember growing up with <a href="http://firstread.msnbc.msn.com/archive/2009/07/20/2001774.aspx" title="Read reaction to his death on Friday 17 July" target="_blank"">Walter Cronkite</a>. My family used to sit and listen attentively to what Mr Cronkite had to say. He was considered the voice of authority in our home. Of all the news reporters that have come and gone over the years, Walter Cronkite's voice is the one I can still hear in my head. I think about Cronkite's brand, and I realize that it was consistent throughout the years. He was known to be honest, straightforward, factual, fair, and credible. I recall him covering President Kennedy's death, Martin Luther King's death, the space shuttle mission, and many other events. You knew that when Cronkite delivered the news, you would get the truth in an unbiased way.<br />
 <br />
Walter Cronkite's brand was consistent through the years; that's why he became known as "the most trusted man" in America. Cronkite's brand created a loyal following of viewers who will always remember him and his grace under pressure.<br />
 <br />
And that's the way it is.</p>
Posted by Val Willis | 
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<dc:date>2009-07-20T12:40:47-05:00</dc:date>
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<title>TomChirp #17</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011149.php?rss=1]]></link>
<description>How&apos;s Your Day Going? Flash. CitiGroup to raise base pay of key execs by 50&#37;. And you?...</description>
<guid isPermaLink="false">11149@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p><strong><big>How's Your Day Going?</big></strong><br />
 <br />
Flash. <br />
CitiGroup to <a href="http://business.timesonline.co.uk/tol/business/article6571069.ece" title="Read about it" target="_blank">raise base pay of key execs by 50&#37;</a>.<br />
And you? <br />
</p>
Posted by Tom Peters | 
</p>]]></content:encoded>
<dc:date>2009-06-24T15:06:41-05:00</dc:date>
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<item>
<title>I Do Not Wish You Harm</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011135.php?rss=1]]></link>
<description>I do not wish Barclays PLC president Robert Diamond harm. Nor do I wish BlackRock chairman Laurence Fink harm. Short...</description>
<guid isPermaLink="false">11135@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>I do not wish Barclays PLC president Robert Diamond harm. Nor do I wish BlackRock chairman Laurence Fink harm. Short of that, I surely do not wish them well.<br />
I would love to be in a room with the duo, so I could have the pleasure of not shaking their hands. I would not spit on them&mdash;but I would be tempted. Sorely tempted.</p>

<p>Diamond and Fink graced page B1 of Saturday's <a href="http://online.wsj.com/article/SB124484985416911423.html" title="Read the article" target="_blank"><em>Wall Street Journal</em></a>. The story was of BlackRock's purchase of Barclays' money management operation. It was reported that the top 400 Barclays execs would divvy up &#36;630 million&mdash;and Diamond would receive about &#36;36.5 million.</p>

<p>What bugged me was not the &#36;&#36;&#36;-signs per se.</p>

<p>What made me gag were the big, gaping grins on the two guys' faces. I think that is appalling-insensitive-stupefying-outrageous-disgusting-sickening in June 2009.</p>

<p>Would I love to find a check in the mail for &#36;36.5 million? Damn right. Might it light up my face? Sure, but hopefully in the privacy of my entry hall at home. Not some big silly ass public grin&mdash;as thousands more are in the process of receiving pink slips in the same mail delivery.</p>

<p>One suspects that the pathetic saps actually think they deserved the bucks for "hard work" and personal brilliance. And maybe they even think the 20,000 a day who lose their jobs in the U.S. alone deserve their fates for not having kept their collective noses close enough to the grind stone.</p>

<p>But ...</p>

<p>But (not the first time I've used this phrase of late) ... have they no shame? If the photo was a must, couldn't they have shown a little sobriety of demeanor? I'm not asking for grim&mdash;just the tiniest inkling that they comprehend that not quite everyone experienced a &#36;36.5 million payday on 12 June 2009.</p>

<p>Sorry bastards!</p>

<p>I do not wish them harm.<br />
I do not wish them well.</p>
Posted by Tom Peters | 
</p>]]></content:encoded>
<dc:date>2009-06-15T11:02:54-05:00</dc:date>
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<title>Another Career Option Bites the Dust</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011120.php?rss=1]]></link>
<description>I guess I can never be a Supreme Court justice. I am befuddled by the Sotomayor brouhaha over the view...</description>
<guid isPermaLink="false">11120@http://www.tompeters.com/</guid>
<content:encoded><![CDATA[<p>I guess I can never be a Supreme Court justice. </p>

<p>I am befuddled by the <a href="http://edition.cnn.com/2009/POLITICS/06/05/sotomayor.sessions/" title="Read about her meeting with Republican Senator Sessions" target="_blank">Sotomayor brouhaha</a> over the view of the world from the eyes of a female Latina.</p>

<p>Of course it's different.<br />
Duh!</p>

<p>For one [big] thing, women, Latina and others, are more compassionate then men&mdash;and behave accordingly.<br />
Duh!<br />
And: Praise the Lord!</p>

<p>Racism?<br />
The system of laws under which we [Americans, Brits, etc.] live was built by white guys, for white guys, and is, by and large, administered by white guys to this day.<br />
Duh!</p>

<p>I have made out like a bandit since birth courtesy racism; that is, by being a white guy, better yet Anglo-Saxon white guy, in a world designed for and controlled by white guys&mdash;that is, a world designed especially for me me me me!!<br />
Duh!</p>

<p>Do <a href="http://www.newsday.com/news/nationworld/ny-ussoto0412839563jun03,0,804945.story" title="Read this story" target="_blank">Gingrich</a> and others [read: other white guys] really feel that they are free of bias?<br />
Nobody could be that blind or un-self aware.<br />
Right?<br />
(Gingrich is an historian for God's sake.)</p>

<p>I have biases piled on top of biases piled on top of biases&mdash;only a small share of which I am even aware, but which directly and indirectly affect everything I do.<br />
Duh!</p>

<p>(I always start my speeches with the same disclaimer: "Many who do what I do pretend that they are totally rational beings. Well, I'm not. Not even close. I carry a big bag of biases which color every word I utter&mdash;for example, I lived in Silicon Valley for 35 years; hence, everything I say inadvertently passes through an absurdly influential 'Silicon Valley-California' filter. Etc.")</p>

<p>Every human being&mdash;including our nine Justices&mdash;carry to work ships full of biases which get expressed in a zillion ways.<br />
Duh!</p>

<p>This post is only peripherally about Judge Sotomayor.<br />
It is, in the main, about the biases we all bring to work every day&mdash;and our awareness thereof; or lack thereof.</p>

<p>The implications are staggering!<br />
(I.e., they determine every decision we make!)</p>

<p>(By the way, just to set the record straight, if I haven't in the last 15 years: I do definitely think the world would be a better place if women constituted the majority&mdash;significant majority?&mdash;of Prime Ministers and Presidents and Judges. Among other things, I suspect there would be less war, less violence in general, less environmental degradation and, "OMG," more com-pass-ion.)</p>

<p>Imaginary headline, June 2011:</p>

<p>"Sotomayor Brings Compassion to the Supremes"<br />
Horrid thought, eh?</p>
Posted by Tom Peters | 
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<dc:date>2009-06-05T09:39:09-05:00</dc:date>
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<title>TomChirp #13</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011113.php?rss=1]]></link>
<description>Alas, Detroit deserves virtually all the darts and arrows thrown its way. Nonetheless, I would point out that GM&apos;s May...</description>
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<content:encoded><![CDATA[<p>Alas, Detroit deserves virtually all the darts and arrows thrown its way. Nonetheless, I would point out that GM's May 2008-May2009 <a href="http://industry.bnet.com/auto/10001617/spin-notwithstanding-us-auto-sales-still-awful-in-may/" title="See the numbers" target="_blank">sales fell "only" 29&#37;</a>, while Toyota's (They-Who-Can-Do-No-Wrong) "dipped" 41&#37;. (Honda was down 42&#37;&mdash;only Chrysler-dear-Chrysler-uhm-Fiat was worse, at minus 47&#37;.) (And if you want to know just how bad things are, the numbers above were generally considered <a href="http://online.wsj.com/article/SB124395944007277381.html" title="Read WSJ's take" target="_blank">good news</a>!!??)</p>
Posted by Tom Peters | 
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<dc:date>2009-06-04T10:03:33-05:00</dc:date>
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<title>TomChirp #12</title>
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<description>Cisco replaces GM in DJIA! Welcome to the 21st century! GM, thanks for the memories! (And that is not not...</description>
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<content:encoded><![CDATA[<p>Cisco <a href="http://www.mercurynews.com/business/ci_12494003" title="Read about the swap" target="_blank">replaces</a> GM in <a href="http://www.google.com/finance?client=ob&q=INDEXDJX:DJI" title="Dow Jones Industrial Average" target="_blank">DJIA</a>!<br />
Welcome to the 21st century! <br />
GM, thanks for the memories! (And that is not not not a sarcastic remark!!)</p>
Posted by Tom Peters | 
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<dc:date>2009-06-01T07:00:02-05:00</dc:date>
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<title>TomChirp #11</title>
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<description>Warning! Strong Language Follows! The New York Times (May 19) reports &quot;Passengers&apos; Advocates See Progress.&quot; Several topics are discussed, and...</description>
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<content:encoded><![CDATA[<p><strong>Warning! <br />
Strong Language Follows!</strong></p>

<p>The <em>New York Times</em> (May 19) reports "<a href="http://www.nytimes.com/2009/05/19/business/19passenger.html?_r=1&scp=1&sq=passenger%20advocates&st=cse" title="Read the article" target="_blank">Passengers' Advocates See Progress</a>." Several topics are discussed, and the most contentious by far "is whether Congress will impose a time limit on keeping passengers on planes stuck on the tarmac." Four Canadian airlines have recently set a 90 minute limit in almost all cases. Needless to say, American carriers are fighting this tooth and nail. </p>

<p>Forget, please, for a moment, any diatribes about government nosing into private sector business&mdash;save 'em for another topic.</p>

<p>As to the strong language warning: As a veeeeeeery veeeeeery frequent flyer, I hereby declare that I don't give two shits about the airlines' problems in this regard. They bloody well asked for the regulation by their repeated disregard for customer concerns&mdash;read overflowing, clogged toilets for one.</p>

<p>To the airlines I say: <em>Stuff it!!!</em></p>
Posted by Tom Peters | 
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<dc:date>2009-05-20T13:19:08-05:00</dc:date>
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<title>Fresh Matters!</title>
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<description>I am loath to admit that I watch Grey&apos;s Anatomy. It&apos;s fundamentally a soap opera. But the tragic Buffalo air...</description>
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<content:encoded><![CDATA[<p>I am loath to admit that I watch <a href="http://www.imdb.com/title/tt0413573/" title="See it on IMDb.com" target="_blank"><em>Grey's Anatomy</em></a>. It's fundamentally a soap opera. But the tragic <a href="http://www.msnbc.msn.com/id/30683954/" title="Read about it on MSNBC.com" target="_blank">Buffalo air disaster</a> makes it an apt subject. The Buffalo fiasco is significantly tied to exhausted pilots (and several other wretched and avoidable things). One of the many Commandments violated was the co-pilot's sleeping in the ready lounge. Prep for a flight requires more than a catnap!</p>

<p>"Rested pilots" are a safety requisite.<br />
Period.</p>

<p>After days of Buffalo Bombardment in the media (as a very very frequent flier, I welcome the attention), I watched, without horrid consequences in this fictional case, exhausted surgeons sacking out in their ready rooms prior to complex surgeries. Fictional as <em>Grey's</em> is, the problem is very very real&mdash;with brutal consequences.</p>

<p>But the real problem is that un-necessarily killing people in hospitals, by the hundreds of thousands in the U.S. alone, gets virtually no media attention, while the cause of one crash becomes a cause célèbre that usually results in FAA revisions to Biblical Flying Rules, and often engineering changes in fleets of planes worldwide.</p>

<p>(In fact the entire hospital system mostly hides mistakes as a "cultural" trait&mdash;unlike Airline World, where reporting bad news is commonplace and requisite and "cultural," and causes no blame unless something unconscionable occurs. Hence, airlines and the industry have encyclopedic knowledge of "what went wrongs," and hospitals don't, except, as usual, the <a href="http://my.linkbaton.com/get?genre=book&item=0977825302&for=tompeters" title="Buy the book, Best Care Anywhere: Why VA Health Care Is Better Than Yours" target="_blank">Veterans Administration</a>, tops in virtually all things when it comes to error reporting and removal and patient safety.)</p>

<p>I want to fly with perky pilots.<br />
And I want surgery provided via perky docs.<br />
(In fact, to some significant extent, "perky" beats raw talent.)</p>
Posted by Tom Peters | 
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<dc:date>2009-05-15T10:13:39-05:00</dc:date>
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<title>That&apos;s Petters (with 2 T&apos;s), not Peters</title>
<link><![CDATA[http://www.tompeters.com/dispatches/011015.php?rss=1]]></link>
<description>First there was the picture of Bernie Madoff that looked a lot like Tom Peters and now there&apos;s a guy...</description>
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<content:encoded><![CDATA[<p>First there was the <a href="http://www.tompeters.com/entries.php?note=010779.php">picture of Bernie Madoff</a> that looked a lot like Tom Peters and now there's a guy named Tom Petters (2 T's!) who is <a href="http://is.gd/u5BP" target="_blank">garnering the fraud headlines</a> by trying to hustle non-existent DVD players. We here at tompeters.com just wanted to make sure there was no confusion between Petters and Peters. Our Tom is winging his way to Shanghai, where he'll be speaking over the weekend.</p>
Posted by Erik Hansen | 
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<dc:date>2009-04-23T09:02:24-05:00</dc:date>
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<title>Hats Off TWO</title>
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<description>Several big companies are doing things for people who are laid off. In the current issue of BusinessWeek I read...</description>
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<content:encoded><![CDATA[<p>Several big companies are doing things for people who are laid off. In the current issue of <em>BusinessWeek</em> I read my <a href="http://www.businessweek.com/magazine/content/09_17/b4128024994922.htm" title="Read the article" target="_blank">Solid Gold favorite</a> so far: Walgreens has 343 Take Care in-store clinics. If you are an existing patient and can show proof of unemployment and no insurance, Walgreens Take Care services are on the house from 11 a.m. to 3 p.m. weekdays! (I believe that these visits usually cost around 50 bucks.) (Incidentally, I am a great fan of these clinics. In general.)<br />
</p>
Posted by Tom Peters | 
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<dc:date>2009-04-21T07:25:55-05:00</dc:date>
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<title>Peepers Return to Farm Ponds in Tinmouth!Dow Closes for Weekend Above 8,000!</title>
<link><![CDATA[http://www.tompeters.com/dispatches/010950.php?rss=1]]></link>
<description>How sweet it is! (At least for a few hours.)...</description>
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<content:encoded><![CDATA[<p>How <a href="http://is.gd/qBau" title="Read about the Dow" target="_blank">sweet</a> it is!<br />
(At least for a <a href="http://www.hazensnotch.org/hyla.htm" title="Read about the Spring Peeper" target="_blank">few hours</a>.) </p>
Posted by Tom Peters | 
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<dc:date>2009-04-03T15:42:25-05:00</dc:date>
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<title>The &quot;Human&quot; Race</title>
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<description>Sitting in the lounge of a sea ferry crossing the Gulf of Finland from Tallinn to Helsinki. Big screen TV,...</description>
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<content:encoded><![CDATA[<p>Sitting in the lounge of a sea ferry crossing the Gulf of Finland from Tallinn to Helsinki. Big screen TV, Sky News. Watching a sickening, endless parade of missile-laden military vehicles in North Korea. Thousands of "volunteers" creating a sea of red in the background by "spontaneously" <a href="http://southmovement.alphalink.com.au/southnews/980911-nkorea.htm" title="Read about it" target="_blank">waving red pom-poms</a>.</p>

<p>Why, Dear God, why?</p>
Posted by Tom Peters | 
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<dc:date>2009-03-26T08:00:26-05:00</dc:date>
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<title>Does God Hate Detroit?(Or: Why Does God Hate Detroit?)</title>
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<description>What did the folks in Motown do to make the Big Guy sooooooo mad? Two of the &quot;Big&quot; Three come...</description>
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<content:encoded><![CDATA[<p>What did the folks in Motown do to make the Big Guy sooooooo mad? Two of the "Big" Three come within an inch of <a href="http://blog.wired.com/cars/2008/12/well-fly-the-ba.html" title="Bankruptcy story on Wired.com" target="_blank">bankruptcy</a> before President Bush, with a little help from us taxpayers, became <a href="http://www.newsday.com/news/opinion/ny-vpauto215971820dec21,0,456418.story" title="Read about the bailout" target="_blank">Detroit's one-man Salvation Army</a>. Then, yesterday, the Detroit Lions became the <a href="http://www.nfl.com/gamecenter/recap?game_id=29755&displayPage=tab_recap&season=2008&week=REG16" title="Read about it on NFL.com" target="_blank">first NFL team in his-to-ry to go 0-15</a> courtesy a loss that was waaaaaaaay beyond embarrassing.  <br />
</p>
Posted by Tom Peters | 
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<dc:date>2008-12-22T11:08:26-05:00</dc:date>
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<title>And When Night Falls ...</title>
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<description> Don&apos;t trust your eyes! No, I am not Bernard Madoff by night!...</description>
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<content:encoded><![CDATA[<p><a href="http://images.google.com/imgres?imgurl=http://business.timesonline.co.uk/multimedia/archive/00450/Madoff_450787a.jpg&imgrefurl=http://www.timesonline.co.uk/tol/business/industry_sectors/banking_and_finance/article5362075.ece&usg=__G3OATDkflhPf2SRdWaXuncty2D8=&h=360&w=185&sz=24&hl=en&start=6&tbnid=rX86aakgzFDzdM:&tbnh=121&tbnw=62&prev=/images%3Fq%3Dbernard%2Bmadoff%26gbv%3D2%26hl%3Den%26sa%3DG" title="See the source article of this photo" target="_blank"><img alt="See the source article of the Madoff photo" src="http://www.tompeters.com/blogs/main/images/uploaded/Bernard_Madoff_Tom_Peters.jpg" width="358" height="291" align="top" border="0" /></a></p>

<p><br />
Don't trust your eyes! No, I am not <a href="http://www.nytimes.com/2008/12/19/business/19ponzi.html?em" title="He DOES look a lot like Tom" target="_blank">Bernard Madoff</a> by night!<br clear="all" /></p>
Posted by Tom Peters | 
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<dc:date>2008-12-19T09:48:54-05:00</dc:date>
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<title>She&apos;s Got a Point!</title>
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<description>I&apos;m no apologist for George W. Bush, let alone his sidekick, Mr. Cheney, but I think Secretary of State Rice...</description>
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<content:encoded><![CDATA[<p>I'm no apologist for George W. Bush, let alone his sidekick, Mr. Cheney, but I think Secretary of State Rice had a damn good point when she recently said, "If you were in a position of authority on September 11, then every day since has been <a href="http://www.state.gov/secretary/rm/2008/12/112873.htm" title="Read the interview" target="_blank">September 12</a>." </p>
Posted by Tom Peters | 
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<dc:date>2008-12-10T11:37:35-05:00</dc:date>
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<title>Civil Defense, Circa 2008: An Urgent and Monumental Management Task</title>
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<description>Janet Napolitano, assuming confirmation, will have her hands full as our third chief of homeland security. That was made even...</description>
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<content:encoded><![CDATA[<p><a href="http://www.nytimes.com/2008/11/12/us/politics/12web-napolitano.html" title="Read about her in NYT.com" target="_blank">Janet Napolitano</a>, assuming confirmation, will have her hands full as our third chief of homeland security. That was made even more clear with the publication yesterday of the report of the <a href="http://www.clipsandcomment.com/2008/12/02/full-text-commission-on-the-prevention-of-wmd-proliferation-and-terrorism-world-at-risk/" title="You can download the text from this page" target="_blank">Commission on the Prevention of WMD Proliferation and Terrorism</a>. In short, the report virtually promised a major WMD attack on the U.S. homeland within the next five years, by 2013&mdash;and said that deaths in the hundreds of thousands could well be the tally. </p>

<p>If history is a teacher, DHS will work like hell to prevent the catastrophe&mdash;and beef up the capabilities of first responders. I'd hardly shortchange those two tasks, particularly the first, but I think that no-bullshit training and organizing of you and me and our neighbors in Civil Defense, not unlike World War II practices, should share top billing. If a WMD, nuclear or biological, kills hundreds of thousands, the entire nation will go nuts. (Rightly so.) So how do the man or woman on the street and our community prepare for it and deal with it? My father, too old for the draft in WWII, was a Civil Defense air warden leader within a well-organized schema&mdash;one of my favorite souvenirs from him was an elaborate guide showing the shapes of German bombers that might make it to our shores. (A few German subs did make shore not so far away.) He was a local big cheese in a highly developed and well-trained civilian network&mdash;needless to say, the British version of this was more elaborate by orders of magnitude, as the odds were high (very high!) of an invasion of their homeland.</p>

<p>Well, if the shit is going to hit the fan, and a sane person would conclude that the odds of a shit-covered fan are not all that low, you and I should be exceptionally well trained and exceptionally well organized to be part of the solution, a big part, rather than part of the problem. (Did you watch any of the short-lived TV series <a href="http://www.imdb.com/title/tt0805663/" title="See it on IMDb.com" target="_blank"><em>Jericho</em></a>&mdash;not a pretty sight, and not necessarily all that far out.) My entire "training" since 9/11 has amounted to half listening to airport announcements telling me to look out for suspicious things. That is a pathetic request for my involvement. And I'll bet things don't change much&mdash;or at all. </p>

<p>My bottom line, and others have said this, is that I, and I suspect you, stand ready for my country to ask much of me in defending our homeland&mdash;if only President-elect Obama or DHS Secretary-designate <a href="http://www.marketwatch.com/news/story/obama-taps-clinton-state-department/story.aspx?guid=%7B113C4582-9DFD-4B0E-B4EC-A3DF122AFA3B%7D&dist=msr_63" title="Read about the appointment" target="_blank">Napolitano</a> bother to ask.</p>

<p>So what are you and I going to do about it? (Anybody have Governor Napolitano's private cellphone #?)</p>
Posted by Tom Peters | 
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<dc:date>2008-12-03T13:23:28-05:00</dc:date>
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