Jabil, Saint Pete Beach

Earlier today Tom was in St Petersburg Beach, Florida, speaking to Jabil. Their website states they have "Global Expertise in Intelligent Supply Chain Design."

Jabil, St Petersburg, FL
Jabil, Long Version

Kuwait

Tom's in Kuwait on the Persian Gulf. He's speaking to the Institute of Banking Studies in Kuwait City.

Institute of Banking Studies, Kuwait City

Takaka
New Zealand

Tom is giving a "hometown" NZ presentation on the issue of what a job will look like (if there are any, he says, admitting to hyperbole) in 10 or so years. It's new material that he's been working on for the past few months. The community group is the "U3A," the University of the Third Age.

U3A, Takaka, NZ

Moscow 2012

Tom revisits Russia, and his PPT recalls his 2006 appearance in that country's Novosibirsk. Tom insists you need EXCELLENCE NOW to master "New trends in marketing and management," the stated theme of the day. Below you can get the presentation from his World Trade Center seminar in Moscow.

World Trade Center, Moscow
Moscow Long Version

MOAP #23
The Final Section

The final addition to Tom's "Mother of All Presentations" (MOAP) is available now at ExcellenceNow.com. You can download it as a PowerPoint or a PDF. Section 23 is a collection of classic presentations that join together Tom's work with a wide variety of focus.

We've been releasing a new section of MOAP every other week throughout 2012. We hope you've enjoyed each installment. Feel free to use and share the presentations. As Tom would say, "'steal' all you want!"

Award for Excellence in Leadership

Last night, Tom received the Warren Bennis Award for Excellence in Leadership from the Global Institute for Leadership Development. They invited him to speak as part of the award ceremony, and you can see his slides below. Tom has enormous respect for Warren and a passion for Excellence in leadership, so I'm sure his presentation reflects both.

Palm Desert Final
Palm Desert Long

Brooklyn (More or Less)

Tom is presenting an all-day conference in, more or less, Brooklyn today. But that's misleading. He's actually speaking in Breukelen, Netherlands, at a Focus Conference. Breukelen is a few miles outside Amsterdam, and the name Brooklyn, New York, is a bastardization of its Dutch founders' Breukelen.

Focus Conference, Netherlands

MBA in one day

Tom is the featured speaker at a conference titled "MBA in one day," in Niedernhausen, Germany (just outside of Frankfurt). Tom's comment on the title: "Sounds about right to me."

Frankfurt, Final
Frankfurt, Long Version

PwC Brazil

Tom is speaking at PricewaterhouseCoopers' annual partners meeting in Campinas, Brazil. PwC Brazil is an independently owned entity that does business under the global PwC banner. While steaming from London to Argentina in 1915, a pair of PwC professionals stopped at Rio—and, with headquarters' permission, decided to open a Brazilian office. The firm offers a wide variety of business-service products in addition to audit.

Tom guesses that this is about his 25th trip to Brazil; he began his visits in the early days of the global seminar superstars at HSM, headquartered in São Paulo.

PwC, Campinas, Brazil
PwC, Campinas, Long Version

[Addendum 22 Aug: Speaking to PwC naturally got Tom onto the subject of Professional Service Firms. Hence, this PDF: Great PSFs.]

ANADIM

Tom is speaking in Cancun to the annual meeting of ANADIM, the Asociacion Mexicana de Distribuidores de Medicinas. The group consists of leaders throughout the pharmacy industry, from the drug discoverer-developers through distributors and retailers.

ANADIM, Final
ANADIM, Long Version

Annual Managers Convention, Tel Aviv

Tom was the keynote speaker at the Annual Managers Convention in Tel Aviv on Tuesday. If you'd like to get the PPT for the event, it is posted here:

Annual Managers Convention, Tel Aviv

Addendum, 29 June: Annual Managers Convention, Long Version

Credit Union National Association, San Diego

Boats & boats & more boats. (San Diego, of course!)

Tom has returned from Korea, gone back to Boston to see his 1-year-old granddaughter (20 hour sojourn), and then reversed course and raced (back) to San Diego. (He also spoke there about three weeks ago.) Today his audience is the Credit Union National Association. "I'm very excited," he says. "First, most of these organizations are 'human
scale,' and can effectively compete and thrive by outstanding service to their local(ish) community—'close to the customer' was a pillar of In Search of Excellence, right? Second, I bought my first house, while in the Navy in 1969, courtesy a loan from the Navy Federal Credit Union—so my heart is in this speech maybe even more than normally is the case."

CUNA, San Diego, Final

CUNA, Long Version

World Strategy Forum 2012
The New Rules: Reframing Capitalism

Tom is in Seoul for a high-visibility event, the World Strategy Forum 2012 ("The New Rules: Reframing Capitalism"). "I'm just the 'management guy' amidst prime ministers and Nobel laureates," he says. "I really don't know what I think about 'reframing capitalism,'" he adds. "I've spent the last thirty years saying the problem is we don't truly put people first or put action ahead of talk or execution excellence ahead of planning 'excellence.' I don't imagine that amounts to 'reframing,' but I'll go to my grave saying it's what we need to do to improve our organizations' performance if excellence is our aspiration."

World Strategy Forum, Seoul

World Strategy Forum, Long Version

IASA/San Diego

Tom is in San Diego speaking to the Insurance Accounting & Systems Association. IASA's annual conference theme in 2012 is "Achieve Greatness." Obviously, such a theme dovetails perfectly with Tom's 35-year search for and obsession with Excellence. He reports that, as an old sailor, he is delighted to look out his hotel room window and feel comforted by the looming presence of the U.S. Navy's Nimitz Class super carrier USS Carl Vinson/CVN-70, which is home-ported in San Diego.

IASA, San Diego, Final

IASA, Long Version

World Innovation Forum

Tom spoke at the World Innovation Forum in Leon, Mexico, on 24 May. The event was organized by his long-time friends, HSM. He said the audience "are my favorite people—owners and top executives of SMEs (Small and Medium-size Enterprises); they are the lifeblood of every economy."

HSM World Innovation Forum, Final
HSM World Innovation Forum, Long

Instituto Tecnológico de Monterrey

Tom is speaking today in El Paso for the Instituto Tecnológico de Estudios Superiores de Monterrey. This superb technical university is currently spreading its wings in the U.S., and, in general, via online activities. There are two separate events, and a presentation associated with each one. (This is Tom's 1st speech in El Paso!)

Instituto Tecnológico de Monterrey, El Paso, Morning Event

Instituto Tecnológico de Monterrey, El Paso, Afternoon Event

Hospital Corporation of America

Tom is speaking at the HCA 2012 CEO Summit. Hospital Corporation of America, with approximately 200,000 employees and 163 hospitals (plus miscellaneous other facilities, such as 109 freestanding surgery centers), delivers 5% of all inpatient care in the USA.

(The unanswered question is will he be his normal self, that is, brutal on the topic of patient safety? He does inform us that he will be "brutal" on one key topic: "Excellence in my hospital or franchised fast-food restaurant or distribution center or division imbedded in a monster outfit is a wholly discretionary choice, regardless of regulations or
legislation or even corporate policy. Some leaders produce continued excellence in the face of astounding pressure and ambiguity—there are absolutely no excuses if one chooses to accept less. Moreover, excellence is not a 'year-end goal, or some such. Excellence is your next conversation or meeting or even email. Excellence, pure and simple and in its entirety, is the next five minutes. Or not.")

HCA, Scottsdale, AZ, 2 April 2012

Sydney, AHRI, 27 March 2012

I spoke in Sydney on 27 March to members of the Australian Human Resources Institute. This is my first seminar in a long while exclusively devoted to "people issues." Hence you may find it of general interest—it's my "last word"—for now!—on this premier enterprise topic.

(As I said to the group, this is very new material—by my definition of "new." A topic, in my opinion, remains "new" as long as it is not effectively implemented. Hence, there is nothing novel herein—but 9 of 10 organizations are a country mile or 10 or 110 from having implemented a truly "people first" enterprise—and, hence, having reaped
the infinite moral and financial benefits associated therewith.)

AHRI, Sydney, 27 March 2012

NZ Food & Grocery Council, Auckland

Tom's first event of 2012 finds him in New Zealand speaking to the Food & Grocery Council. Check out their website, it looks as if they have a hand in everything to do with food in NZ. Slides are below.

New Zealand Food & Grocery Council, 14 March 2012

New Zealand Food & Grocery Council, Long Version, 14 March 2012

Updates!

(1) In an effort to "get it right," I have revised last week's Johannesburg presentation once again!
(2) I have made minor revisions to the week before's Excellence. Now. 2-page "summary of everything."
(3) I have converted the 2-page "summary of everything" into a PowerPoint presentation.

Herewith, the lot!

BRG, Johannesburg

Tom spoke to South Africa-based BRG, Business Results Group, in Johannesburg today.
PPT slides are here:

BRG, Johannesburg, 8 Nov 2011
BRG, Johannesburg, Long Version, 8 Nov 2011

Special Presentations

In the recent past, we've offered up posts on "GREAT Professional Service Firms" and "The Adaptive Organization." Here they are again, in PowerPoint format, for your convenience:

The Adaptive Organization
GREAT Professional Service Firms

Enjoy!
(Or, rather, STEAL—that's the whole point.)

ISSA/INTERCLEAN North America

Tom is speaking today in Las Vegas to the International Sanitary Supply Association Trade Show and Educational Conference.

ISSA/INTERCLEAN North America, 20 October 2011

Apache Corporation

Tom is in Dallas, speaking at the Apache Corporation's 2012 Strategic Planning Conference. (And as winter creeps up on Vermont, enjoying the Texas heat and gobbling up Rangers' World Series gear, he tells us.)

Apache Corporation, Final, 18 October 2011
Apache Corp, Long Version, 18 October 2011

Foley & Lardner

Tom remains in Chicago. Today he is addressing members of Foley & Lardner, at their Annual Partners Meeting. The Milwaukee-based law firm has 21 offices and 925 lawyers, and has been operating since 1842 (per Wikipedia).

Foley & Lardner, 15 Sept 2011
Foley & Lardner Long Version, 15 Sept 2011

Deloitte Tax 2011 North American Global Conference

Tom is speaking today at the gorgeous Arizona Biltmore in Phoenix, for Deloitte Tax LLP at their 2011 North American Global Employer Services Conference.

Deloitte Tax LLP, 12 September 2011
Deloitte Long, 12 September 2011

Entrepreneurial Mexico

Tom is in Mexico City (for about the 25th time, he estimates) speaking for his colleagues of 25 years standing, the HSM Group. The event is a Congress of about 3,000 people. All are from SMEs/Small and Medium-sized firms. The event is sponsored by Banamex, to launch a major initiative in support of the SMEs; in Mexico, as elsewhere, these firms are the engines of national economic growth and job creation.

"This scratches one of my great itches," Tom says. "'We 'gurus' have systematically neglected these firms—to our everlasting discredit. This is part of my vigorous campaign to atone for previous sins."

HSM Entrepreneurial Mexico, 18 August 2011

Gartner PPM & IT Governance Summit, 22 June

Tom is in San Diego ("slightly different since I first went there, in 1966, when I was in the Navy") speaking to the Gartner Group at their "PPM & IT Governance Summit." Gartner describes itself as "the world's leading information technology research and advisory company." Tom says, "As IS/IT increasingly becomes the (damn near) whole shebang for many/most firms of all sizes, summit participants are wrestling with the most complex issues there are, outside of war and peace—whoops, war and peace are increasingly driven by IS/IT as well!"

Gartner Group Summit

Gartner Group Long Version

Norwich University Lecture Series

Norwich University in Northfield, VT, has a long history as a higher-education innovator of the first order—among other things, it was home to the first ROTC program and was the model and impetus for the Morrill Land Grant colleges which transformed tertiary education in the United States. Norwich's pioneering distance-learning master's degree programs include an on-campus "Residency." Tom is presenting the Todd Lecture Series address primarily to those in Residency 2011 of the School of Graduate and Continuing Studies.

Norwich University, Todd Lecture Series, 15 June

Hanley Wood Housing Leadership Summit 2011, 23 May

Hanley Wood Business Media is the #1 multi-media company serving the construction industry. Tom spoke yesterday to their Housing Leadership Summit 2011. Homebuilding is still taking it on the chin, to be sure. "Keynoting this event will, indeed, be a unique challenge," Tom said. "On the other hand, battered or not, the relentless pursuit of Excellence is a heady and worthwhile challenge."

Hanley Wood Housing Leadership Summit 2011

Hanley Wood Leadership Summit, Long

TMPAA Conference 10 May 2011

Tom is in Boston today ("For once, working at home," he says.) He is speaking to the Target Markets Program Administrators Association. These are the mostly independent administrators/quarterbacks for specialty insurance products—for school districts, construction companies, etc. As he says, "I'm in hog heaven—I believe wholeheartedly in the power of modest-sized specialists to dominate their niche. The Great German Export Engine, the 'Mittelstand,' which I have studied in depth, consists of excellent mid-sized specialists, described by one expert as 'agile creatures darting between the legs of multi-national monsters.' "

Excellence. Always. TMPAA Conference, Boston, 10 May 2011

You can also follow TMPAA on Twitter @TMPAA.

PMMI Seminar

Tom is at the Fairmont Turnberry Isle Resort & Club in Aventura FL speaking to the Packaging Machinery Manufacturers Institute. "Perhaps it's trite" he says, "but I'll begin with a slide quoting specialty-retail guru George Whalin: 'Be the best. It's the only market that's not crowded.' It's a superb companion to my 30-year obsession/love affair with Excellence."

Excellence. Always.
If not Excellence, what?
If not Excellence now, when?

Excellence. Always. PMMI, 4 April 2011
Excellence. Always. PMMI, Long Version, 4 April 2011

Santo Domingo Seminar, 24 March

Tom spoke in Santo Domingo Thursday. The public seminar was directed to representatives from various elements of the agribusiness industry.

Excellence: Innovate or Die, Sanut/Santo Domingo, Dominican Republic, 24 March 2011

Auckland Seminar
23 February 2011

BNZ is sponsoring "A Conversation with Tom Peters" at the Museum Events Center in Auckland. You can find the slide presentation below.

Needless to say, the still unfolding tragedy in Christchurch weighs heavily on the mind of everyone involved. "I am especially attuned to a horror like this," Tom said, "having experienced, from inside Candlestick Park, the 1989 Loma Prieta quake in the San Francisco Bay Area."

Excellence: The 12H "Theory of Everything," BNZ/Auckland, New Zealand, 23 Feb 2011

National Business Growth Summit
Updated

Tom has taken a break from his writing and New Zealand "sabbatical" to cross the Tasman Sea and speak to the National Business Growth Summit in Sydney, Australia. (His friend, Verne Harnish, CEO of Gazelles Inc. is the instigator-in-chief.)

You'll find his presentation below.

Excellence: The 15H(8H) "Theory of Everything" National Business Growth Summit, Sydney, Australia

Update: Today Tom's giving an all day workshop as part of the National Business Growth Summit. The slides are below.

Excellence: The 14H "Theory of Everything" Workshop, National Business Growth Summit, Sydney, Australia

Goodbye to 2010

Today marks Tom's last speech/event of 2010 (download the slides below). He's addressing the National Association of Independent Life Brokerage Agencies at Gaylord Texan Resort and Convention Center, outside of Dallas in Grapevine, TX. He's been in the public presentation business/arena since 1977. In those 33 years, he figures he's walked on stage almost 3,000 times and logged about 5,000,000 miles in the process.

And as those who've seen him of late know, he loves the work as much or more than ever. Why keep going? His ready response: "There's a lot of unfinished business."

Excellence: The 8H "Theory of Everything" NAILBA, Dallas, TX, 18 November 2010

The "11H Theory of Everything"

I've been playing with "Hs." First it was 3Hs. Then 7Hs. Then 6, 5, etc. Here I want to share the Grand Finale. (For now.) That is, "The 11H Theory of Everything," a 368-slide show. Incidentally, I've included the original "3H Theory of Everything" as an Appendix.

Enjoy!

ExpoManagement Mexico

Tom, along with Colin Powell, Renee Mauborgne, Paul Krugman and others, is speaking for HSM in Mexico D.F. at ExpoManagement Mexico. You will find two very different versions of his presentation here; he will, for sure, give one or the other!

Excellence: The 8H "Theory of Everything" ExpoManagement Mexico, 10 November 2010

Excellence, Always. Innovate. Or Die. ExpoManagement Mexico, 10 November 2010

Drucker Centennial Day

The Drucker Institute has been celebrating Peter Drucker's legacy for a year. Today's event in Claremont, CA marks the grand finale. And Tom ("I'm honored beyond words") gives the keynote address.

Herewith, in truncated and longer formats.

Excellence: The 7H "Theory of Everything" Drucker Centennial, Final version.

Excellence: The 10H "Theory of Everything" Ducker Centennial, Long version.

Riyadh

Tom is speaking in Riyadh for his old friends at the Institute for International Research. This is about his 10th visit to KSA/the Kingdom of Saudi Arabia. (He reports that he missed the 40C+ weather in Riyadh last week—and survived nicely at 30C to 35C.) (He also reports a construction/high rise boom that rivals "the old days" in Dubai.)

Excellence. Always. Riyadh. Final Version.

Excellence. Always. Riyadh. Long Version.

MasterCard/Vienna

Tom is in Vienna, addressing the global MasterCard Sales Leadership Meeting.

You can download the PowerPoint slides here:

Excellence. Always. Innovate. Or Die.
MasterCard, Vienna, Final Version

Excellence. Always. Innovate. Or Die.
MasterCard, Vienna, Long Version

Comerica

Tom is speaking in Dallas and Houston to clients (SMEs) of Comerica. With $59 billion in assets, it is the largest bank headquartered in Texas. Through reasonably conservative practices, it has weathered the Great Recession as well as could be imagined.

Excellence: The 6H "Theory of Everything." Final Version, Houston.

Excellence: The 6H "Theory of Everything." Final Version, Dallas.

Excellence, Always. Long Version.

Iowa Goes for the Gold ...

Tom is speaking in Des Moines at
Iowa's Advanced Manufacturing Conference: Manufacturing in the Global Economy.

You can download his PowerPoint presentations here:

Excellence, Always. Final version.
Excellence, Always. Long version.

Excellence Always, Zurich

Tom is on his way home from Zurich, where he keynoted the Cabot Corporation's annual executive conference. Boston-based Cabot is a leader in specialty chemicals such as carbon black, which, among other things, performs an essential function in automobile tires and printer toner.

Download the event PowerPoint slides here:
Cabot, Final Version

Cabot, Long Version

Excellence Always: the Cruise

Tom is speaking today to NARTA/National Associated Retail Traders of Australia. NARTA supports/supplies the other-than-big-box retailers in Australia and New Zealand. The feisty independents will soon confront the likes of Costco and Best Buy. (In a first, Tom is speaking aboard ship—the Seabourn Spirit—en route from Dubrovnik, Croatia to Venice.)

Download the PPT slides.

HSM/Sao Paulo

Tom is in Sao Paulo with his old pals (especially Jose Salibi Neto) at HSM. This is about year 25! At "Forum HSM De Estrategia" he has a morning general session. Then a private company session in the afternoon. His fellow provocateurs include Michael Porter and Renee Mauborgne—Tom, the "execution dude" and two great strategists. Fun for all, presumably.

Download the slides:
General Session
Private Session

PowerPoint "Stuff"

As I prepare for a series of presentations, I'm bringing together my new slides. Many are derived from Blog posts. I decided to share the set with you—you'll find it here.

Enjoy!

Excellence Always: Oman

Tom is speaking in Muscat, the capital of Oman, today. The theme and title of the speech is "Excellence. Always." You can download his PowerPoint slides here.

Excellence Slides: Miami

Tom's event of the day is speaking to the National Confectioners Association. Their website is CandyUSA.com! If you'd like to get the PowerPoint from Tom's appearance, you can get it here, along with a longer, web-only version:

National Confectioners Association, Miami
National Confectioners Association, Long Version

As always, please let us hear from you if you were there.

Excellence Slides: Philips Healthcare

Today, Tom is speaking to Philips Healthcare. Their tagline is "Sense and Simplicity." Nice.

If you'd like to get the slides, you can use these links:
Philips Healthcare North America
Philips, Long Version

If you attended the event, please drop us a line in the comments.