Author of Retail Superstars: Inside the 25 Best Independent Stores In America, George Whalin points us to the most remarkable places to shop in this country. In his Cool Friends interview with Erik, he also recounts a story about George Harrison, a stolen guitar, and intrigue in Guadalajara. George Whalin is also the founder of Retail Management Consultants, and he blogs at Retailer Blog.
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You — seminar participants — have long asked for "my stuff." Result: This page of tompeters.com. Here's what we do: The day of your seminar we post your PowerPoint presentation here. We feel — based on your persistent requests — that we just gotta keep putting the slides up. YOU ASKED. WE LISTENED. We hope you'll use this resource. And we mean that. Take them. Use them. Send them to friends. Spread them around. Have your way with them. Please! These slides are in PowerPoint. If you don't have PowerPoint, you can download the free PowerPoint Viewer. For a PC or For a Mac.
Excellence. Always. ExpoGestão, Joinville, Brazil
19 June 2009
Excellence. Always. ExpoGestão, Joinville, Long Version
19 June 2009
ASQ/FICCI Symposium on Innovation and Quality, New Delhi
29 May 2009
New Growth Engines'
Convention & Expo, Seoul, Korea
27 April 2009
Excellence, Olympic Marketing Training Consultancy, Shanghai
26 April 2009
Innovation, Olympic Marketing Training Consultancy, Shanghai
26 April 2009
People, Olympic Marketing Training Consultancy, Shanghai
26 April 2009
Leadership, Olympic Marketing Training Consultancy, Shanghai
26 April 2009
Netherlands, Focus Conference, Final
21 April 2009
Netherlands, Focus Conference, Leadership version
21 April 2009
Excellence Always, Helsinki
27 March 2009
Baltic Management Conference, Tallinn, Estonia
25 March 2009
Baltic Management Conference, Vilnius, Lithuania
23 March 2009
Trinity University Policy Maker Breakfast, San Antonio, TX
20 March 2009
Management Forum, Bogotá, Colombia
16 March 2009
Management Forum, Bogotá, Long Version
16 March 2009
Developing a Culture of Excellence, Abu Dhabi
10 March 2009
Results Group, Auckland, New Zealand
19 February 2009
Informa, London
12 January 2009
MASTER SLIDES
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Excellence, Version 2008
Part One—General: Part 1.1, Part 1.2, Part 1.3, Part 1.4
Part Two—Leadership
Part Three—Talent
Part Four—Value-added Ladder
Part Five—"New" Markets: Women, Boomers, Geezers
Part Six—The Equations: Success Is a Function of ...
Part 7.1—Implementation
Part 7.2—Action
Part Eight—13 Guru Gaffes
Part Nine—Health"care"
Part Ten—The Lists
Or, get the Mini-master, a 303-slide version of the
10-part Big Master:
Mini-Master | 18 Oct
And, Ten Years in the Making:
The Healthcare Master—completely annotated | 9 Apr
Or choose one of Tom's Special Slides